How to cancel your Zoom subscription or add-ons at anytime?

Cancel a Pro (paid) subscription

• Sign in to the Zoom web portal.
• Click Account Management, then click Billing.
  
• Under the Current Plans tab, find the plan you want to cancel and click Cancel Subscription to stop your subscription's automatic renewal.
  
• Confirm your request by selecting Cancel Subscription.
  
• Choose why you would no longer like to renew your subscription.
  
• Once complete, click Submit.
  Your plan status will now be updated to Canceled. You will still have use of your paid plan for the remainder of your subscription term.
  
• (Optional) If you would no longer like to have the plan canceled, you will be able to reactivate your plan by selecting Reactivate Plan on the Current Plans page.

Note: If it says Contact Sales instead of Cancel Subscription, you will need to contact our sales team or your Account Executive to have the plan canceled